5 YEAR GUARANTEE
Given our absolute faith in our meticulous manufacturing and exhaustive testing and verification processes, we offer you a 5-YEAR guarantee for NEW 2022 COLLECTION against broken zips, torn fabric, or loss of buttons. Possible loss of colour or light scuff marks are considered natural wear and tear owing to use of the trousers and kilometres covered on the bike, and not due to defects.
We’ll be by your side at the toughest times; in the event of a fall, we make the whole process completely seamless with our “Crash Guarantee”, replacing the damaged trousers with an identical or similar new pair. We’ll also assess the trousers with which you suffered the fall in order to perfect the product’s safety technology.
To activate your guarantee, simply click HERE or use the QR code on your product’s guarantee label and fill in your details – you’ll also need: your purchase receipt and the product tags. The guarantee begins on the date you purchase the item.
If you need to make use of your guarantee, you should do so through us, RACERED. Get in touch with our customer service team at: firstname.lastname@example.org